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gurdymonkeyThe Amazon Rank Google bombing thing, I mean. Good LATimes article shamelessly ganked from karisu-sama because it bears reading.
However, did you know that if you hunt around their website long enough, you actually CAN find a way to contact Amazon.com?
https://www.amazon.com/gp/help/contact-us/features-and-services.html?ie=UTF8&nodeId=&type=email&subject=6&skip=true will get you in if you don't have an Amazon.com account. If you do, sign in here so they know you're someone who spends money with them. http://www.amazon.com/gp/help/contact-us/features-and-services.html/ref=cm_pdp_home_feedback?ie=UTF8&subject=6&index=6
If you think their removal of sales rank data smacks of censorship, TELL THEM. Nuthin' says lovin' like a flood of email from disgruntled customers. It's easy:
Dear Amazon.com,
Your policy of removing rank information from certain publications smacks of censorship and unfair business practices.
I will be buying my books elsewhere until this ludicrous practice ceases.
Thank you for your attention,
Etc.
Maybe if they get enough of these tying up their customer service e-mailbox, it'll do some good.
EDIT the first: This just in. Uh huh.
EDIT the second: in response to my e-mail, time stamped 9:29 PDT:
"Thanks for contacting us. We recently discovered a glitch in our systems and it's being fixed".
However, did you know that if you hunt around their website long enough, you actually CAN find a way to contact Amazon.com?
https://www.amazon.com/gp/help/contact-us/features-and-services.html?ie=UTF8&nodeId=&type=email&subject=6&skip=true will get you in if you don't have an Amazon.com account. If you do, sign in here so they know you're someone who spends money with them. http://www.amazon.com/gp/help/contact-us/features-and-services.html/ref=cm_pdp_home_feedback?ie=UTF8&subject=6&index=6
If you think their removal of sales rank data smacks of censorship, TELL THEM. Nuthin' says lovin' like a flood of email from disgruntled customers. It's easy:
Dear Amazon.com,
Your policy of removing rank information from certain publications smacks of censorship and unfair business practices.
I will be buying my books elsewhere until this ludicrous practice ceases.
Thank you for your attention,
Etc.
Maybe if they get enough of these tying up their customer service e-mailbox, it'll do some good.
EDIT the first: This just in. Uh huh.
EDIT the second: in response to my e-mail, time stamped 9:29 PDT:
"Thanks for contacting us. We recently discovered a glitch in our systems and it's being fixed".
