Or Sushi Avenue on Marina in San Leandro. It's not the best Japanese food I've ever had, but it's pretty darn close on a consistent basis. The service is friendly and attentive, and you're treated like a regular whether you are one or not. Steve and Mary and their staff work hard to make you feel welcome and well fed.
There is a chain steak house (Logan's) near us that is surprisingly good. I don't like steak, and they don't have a salad bar. BUT
The food I have gotten there, from chicken to salad to salmon and tilapia, is cooked precisely the way I want it, and served by polite, efficient people who are friendly not only to myself and Greg but also to our boys, who can be...ummmm...rambunctious. The service has been, on almost every visit, downright stellar.(The one exception, the service was merely very good.) We tip well, we don't let the kids leave a huge mess around their seats--and I have indeed buttonholed the manager (within earshot of my waiter) to praise the service.
OTOH, I've been known to contact a restaurant's regional management when the service is bad enough. My sister has been a waitress/bartender for years, and I spent years in fast food and retail. I know what good service looks like, and I compensate accordingly. I've stomped out of restaurants without even ordering, I've complained vociferously to a manager, and yes, I most certainly have walked out without tipping.
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timeasmymeasure
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Date: 2007-07-08 07:37 pm (UTC)There is a chain steak house (Logan's) near us that is surprisingly good. I don't like steak, and they don't have a salad bar. BUT
The food I have gotten there, from chicken to salad to salmon and tilapia, is cooked precisely the way I want it, and served by polite, efficient people who are friendly not only to myself and Greg but also to our boys, who can be...ummmm...rambunctious. The service has been, on almost every visit, downright stellar.(The one exception, the service was merely very good.) We tip well, we don't let the kids leave a huge mess around their seats--and I have indeed buttonholed the manager (within earshot of my waiter) to praise the service.
OTOH, I've been known to contact a restaurant's regional management when the service is bad enough. My sister has been a waitress/bartender for years, and I spent years in fast food and retail. I know what good service looks like, and I compensate accordingly. I've stomped out of restaurants without even ordering, I've complained vociferously to a manager, and yes, I most certainly have walked out without tipping.